Roaming service allows you to use your mobile services when you travel abroad and when you travel to Maldives.
 
  -Voice and SMS Roaming (Postpaid and Prepaid)
-GPRS Roaming

   
 
   
 
What do I need to do to make sure that I can roam in the Maldives?
 
- Contact your customer service and ask to activate the international roaming service. You'll need to do this at least 2 days before you're leaving.
   
- Check that your mobile will work in the Maldives. Wataniya has a GSM (900MHz), GPRS and 3G network (3G coverage is limited to Male and the airport).
   
- Check your numbers. When in the Maldives you'll need to add followed by the country code and area code before you key in the number you want to reach. For example, if you want to call the UK, dial 44 777 888 999. Make sure that you change the country codes and area codes of the numbers in your phone directory so you can call your friends and family at home without the hassle of changing country codes every time you dial.
   
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How can I roam while I am abroad?
 
If you are a TalkPlan or TalkBusiness customer you can make and receive calls when you're away from the Maldives. Just walk into one of our shops (you may have to pay a deposit) and we will activate the service for you. If you need help just call .
   
   
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When I've arrived in the Maldives how do I start making calls?
 
- On your mobile, go to 'Network Select' or 'Network Search' and choose 'Manual'.
   
- Select 'Wataniya', '472-02', 'WMobile', 'MDV-02' or '472 2'.
   
- Add or followed by the country code and area code before you key in the number you want to call and press send.
   
- If you need help, please call our customer care for free by dialing .
   
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How can I make calls when I'm abroad?
  While roaming you'll need to add or followed by the country code and area code before you key in the number you want to call - if you are a frequent roamer you should always add numbers to the phone book in this format.

Examples:
  Local format   International format
  Local Number in Wataniya 9612222    +9609612222
  International no. 0016462505424    +16462505424
   
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What are the countries and operators that have roaming service with Wataniya?

 

If you are visiting from or to, one of the countries listed below you can use roaming with Wataniya for voice calls and SMS. This will depend on the agreement with the operator you are roaming with.

 
Inbound
: Roaming active for visitors to the Maldives from abroad on the Wataniya network
Outbound: Roaming active for Wataniya customers visiting abroad on the foreign networks
Bilateral: Inbound and Outbound


Voice and SMS Roaming
Countries
Operators'  name
Agreement 
Afghanistan AWCC Bilateral
Algeria Wataniya  Bilateral
Austria  Mobilkom Bilateral
  H3G  Inbound
Australia H3G Inbound
Azerbaijan Azercell Bilateral
Bangladesh  Aktel Bilateral
  Grameenphone Bilateral
Banglalink  Bilateral
Belarus MDC Bilateral
  MTS Bilateral
Brazil Tim Bilateral
  Claro Bilateral
Brunei B-mobile Bilateral
Benin SpaceTel Bilateral
Bulgaria Globul Bilateral
  BTC Mobile (Vivatel) Bilateral
Cambodia Camshin Bilateral
Congo Vodacom Bilateral
Croatia Tele 2 Bilateral
Czech Rep Vodafone Bilateral
  Eurotel Praha Bilateral
T-Mobile Bilateral
Cyprus Areeba Inbound
Denmark Telia Bilateral
  TDC  Bilateral
H3G Inbound
Orange Inbound
Egypt Mobinil Outbound
Finland Alands Mobitelefon Bilateral
  Elisa Bilateral
France  Orange  Bilateral
  BOUYGUES GSM Bilateral
Germany  Vodafone Bilateral
  E-Plus Bilateral
T-Mobile Outbound
O2 Bilateral
Georgia Magticom Bilateral
Ghana Ghanatel Bilateral
Greece Q-TELECOM Bilateral
  Tele stet Bilateral
Cosmote Inbound
Hong Kong Smartone Bilateral
  Sunday Bilateral
Hong Kong CSL Bilateral
Peoples Bilateral
Hutchison Bilateral
Hungary Pannon Inbound
  T-mobile Bilateral
Iceland  Siminn  Bilateral
India Aircel Cellular Bilateral
  Hutchison Essar Mobile service - Gujurath Bilateral
Spice Bilateral
Hutchison Essar Mobile service - Mumbai Bilateral
Bharti (Karnataka, Madhiya Pradesh, Tamil Nadu,Kerala, Maharashtra, Punjab, UP west, Andhra Pradesh, Delhi, Haryana , Himachal Pradesh, Kolkatta, Mumbai, Rajasthan) Bilateral
Hutchison Essar Mobile service - Delhi Bilateral
MTNL Mumbai  Bilateral
Reliance Telecom Bilateral
BSNL Bilateral
HECL( Maharashthra, Mumbai, Tamil Nadu ) Bilateral
Indonesia  Telkomcel Bilateral
  XL com Bilateral
Iraq Asia Cell Bilateral
Ireland o2 Bilateral
Israel Cellcom Bilateral
Italy  TIM Bilateral
  H3G Inbound
Vodafone Bilateral
 Wind  Bilateral
Japan NTT DoCoMo Inbound
  Vodafone  Bilateral
Jordan Xpress Bilateral
  Uminah Bilateral
Kazakhstan Kartel Inbound
Korea  SKT Inbound
  KTF  Bilateral
Kuwait Wataniya  Bilateral
Latvia Tele 2 Inbound
Lebanon MTC Bilateral
  MIC1 Bilateral
Liechtenstein  Orange Inbound 
  Mobilkom Bilateral
Lithuania Tele2 Inbound
Luxembourg P&T Bilateral
  Tango Bilateral
Voxmobile Bilateral
Macau CTM Bilateral
  Hutchison Bilateral
Malaysia Celcom Bilateral
  Maxis Bilateral
Malta Go Mobile (MobIsle) Bilateral
Mozambique Vodacom Bilateral
Netherlands Orange Bilateral
  KPN Bilateral
T-Mobile Bilateral
Oman Omanmobile Inbound
Pakistan Waird Bilateral
  Telenore Bilateral
Ufone  Bilateral
Mobilink Inbound
Paktel Bilateral
Philippines Digital Bilateral
  Smart  Bilateral
Globe Telecom Bilateral
Poland Centretel  Bilateral
  Era Bilateral
Portugal TMN Inbound
Palestine Jawwal Bilateral
Romania Vodafone Inbound
Russia  KB Impuls Bilateral
  Ermark Bilateral
Zao Smart Bilateral
MTS Bilateral
NTC Bilateral
Uraltel Bilateral
Novgorod Bilateral
NCC Bilateral
Megafone Bilateral
Saudi Arabia Mobily Bilateral
  STC  Bilateral
Singapore MobileOne Bilateral
  Singtel Bilateral
StarHub Bilateral
Slovenia Si-Mobile Bilateral
  Mobitel Bilateral
South Africa Cellc Bilateral
  Vodacom Inbound
Spain TME Bilateral
Sri Lanka Celtel Inbound
  Dialog(MTN) Bilateral
mobitel Bilateral
Sudan Mobitel Bilateral
Sweden Tele2 Bilateral
  H3G Inbound
Switzerland Orange  Bilateral
  Swisscom  Bilateral
Sunrise Bilateral
Syria Syriatel Bilateral
Taiwan Chunghwa Bilateral
  TWM Bilateral
Thailand TA Orange Bilateral
  DTAC Bilateral
AIS Bilateral
Thanzania Vodacom Bilateral
Tunisia Orascom Telecom Bilateral
Turkey Turkcell Bilateral
  Avea Bilateral
Telsim Bilateral
UAE ETISALAT Bilateral
  Thuraya  Bilateral
UK Vodafone Bilateral
  H3G Inbound 
Orange Bilateral
T-Mobile Bilateral
Ukraine Kyvistar Bilateral
  UMC Inbound
Astelit Bilateral
USA Cingular Bilateral
  Nextel Inbound
T-Mobile Bilateral
Uzbekistan Uzdunrobita Bilateral
Yemen  Sabafon Inbound

 

 

   
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Can I use my prepaid mobile for Wataniya roaming service?

 

At the moment you can only use prepaid roaming while visiting the Maldives from another country.
If your visiting country is listed below and your mobile operator is also listed you can use your prepaid connection to roam in the Wataniya network.
Be sure to bring plenty of recharge cards with you.

 
Inbound
: Roaming active for visitors to the Maldives from abroad on the Wataniya network
Outbound: Roaming active for Wataniya customers visiting abroad on the foreign networks
Bilateral: Inbound and Outbound
 
Prepaid Roaming

Countries
Operators'  name
Agreement 
Bulgaria BTC Mobile (Vivatel) Inbound
Cyprus Areeba Inbound
Ireland o2 Inbound
Italy  TIM Inbound
  Wind  Inbound
Kuwait Wataniya  Inbound
Indonesia Telekomcel Inbound
Luxembourg Voxmobile Inbound
Pakistan Telenor Inbound
Poland Era Inbound
Russia  KB Impuls Inbound
Saudi Arabia Mobily Inbound
  STC  Inbound
Slovenia Si-Mobile Inbound
  Mobitel Inbound
Sri Lanka Dialog(MTN) Inbound
  mobitel Inbound
Switzerland Swisscom  Inbound
Tunisia Orascom Telecom Inbound
Turkey Turkcell Inbound
UAE ETISALAT Inbound
UK Orange Inbound
  T-Mobile Inbound
Ukraine Astelit Inbound

 

 

   
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Can I use my mobile for other services except voice calls while roaming?
 

Some or all of the roaming services except for voice calls may not be available depending on the agreement Wataniya has with your operator.
If you are from or visiting from one of the countries below and the mobile operator is also listed you can use the Mobile Internet service while roaming.
For more details contact your operator before you travel

 
Inbound: Roaming active for visitors to the Maldives from abroad on the Wataniya network
Outbound: Roaming active for Wataniya customers visiting abroad on the foreign networks
Bilateral: Inbound and Outbound
 
GPRS Roaming

Countries
Operators'  name
Agreement 
Austria  Mobilkom Bilateral
Azerbaijan Azercell Bilateral
Belarus  MTS Inbound
Brunei B-mobile Bilateral
Czech Rep Vodafone Inbound
  T-Mobile Bilateral
Denmark Telia Bilateral
  H3G Inbound
Finland Alands Mobitelefon Bilateral
  Elisa Inbound
France  Orange  Inbound
Hong Kong Smartone Bilateral
  Sunday Inbound
Hong Kong CSL Bilateral
Hutchison Inbound
Iceland  Siminn  Bilateral
India Hutchison (Essar) Gujurath Bilateral
  Hutchison (Essar) Mumbai Bilateral
Bharti ( Karnataka, Tamil Nadu, Kerala, Punjab, Andhra Pradesh, Delhi , Haryana, Himachal Pradesh, Kolkatta, Rajasthan) Bilateral
Hutchison (Essar) Delhi Bilateral
HECL(Mumbai) Bilateral
Indonesia  XL com Bilateral
Italy  TIM Bilateral
Vodafone Bilateral
 Wind  Inbound
Japan NTT DoCoMo Inbound
Vodafone  Bilateral
Kuwait Wataniya  Bilateral
Luxembourg Voxmobile Inbound
Macau Hutchison Bilateral
Malaysia Celcom Inbound
Maxis Inbound
Malta Go Mobile (MobIsle) Bilateral
Netherlands T-Mobile Bilateral
Pakistan Ufone  Bilateral
Russia  KB Impuls Bilateral
  MTS Bilateral
Saudi Arabia Mobily Bilateral
  STC  Inbound
Singapore MobileOne Bilateral
  Singtel Bilateral
StarHub Bilateral
Sri Lanka Dialog(MTN) Bilateral
  mobitel Bilateral
Sweden H3G Inbound
Switzerland Orange  Bilateral
  Swisscom  Bilateral
Taiwan Chunghwa Bilateral
Thailand DTAC Bilateral
  AIS Bilateral
Turkey Turkcell Bilateral
  Avea Bilateral
UAE ETISALAT Bilateral
UK Vodafone Inbound
  T-Mobile Bilateral
Ukraine Kyvistar Inbound
  Astelit Bilateral
USA Cingular Inbound
Uzbekistan Uzdunrobita Bilateral
   
 

 

   
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  Roaming charges while visiting the Maldives
 
How will I be charged?
 
-

This will depend on your home operator

   
   
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How do I get help when roaming in the Maldives?

  If you need help with your phone visit any of our shops. If you need help with your mobile services, our customer care is available 24 hours a day 7 days a week on
   
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Roaming charges while visiting abroad
 

Why does it take up to two separate bills for all of my roaming charges to appear?

 

Some operators take up to 45 days to forward roaming charges to Wataniya, this sometimes causes a delay in billing roaming charges. This also means that your roaming charges may be spread across two monthly bills, depending on the time you spent abroad.

   
   
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Why was I billed for incomplete calls while roaming when I'm not charged for them at home?
   
 

When roaming, you may be charged for incomplete calls based on the billing policy of the network you are roaming in.

   
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