 |
Roaming service allows you to use your mobile services when you travel abroad and when you travel to Maldives. |
| |
 |
| |
-Voice and SMS Roaming (Postpaid and Prepaid)
-GPRS Roaming
|
| |
|
| |
 |
| |
|
|
|
| |
 |
What do I need to do to make sure that I can roam in the Maldives? |
| |
| - |
Contact your customer service and ask to activate the international roaming service. You'll need to do this at least 2 days before you're leaving. |
| |
|
| - |
Check that your mobile will work in the Maldives. Wataniya has a GSM (900MHz), GPRS and 3G network (3G coverage is limited to Male and the airport). |
| |
|
| - |
Check your numbers. When in the Maldives you'll need to add followed by the country code and area code before you key in the number you want to reach.
For example, if you want to call the UK, dial 44 777 888 999. Make sure that you change the country codes and area codes of the numbers in your phone directory so you can call your friends and family at home without the hassle of changing country codes every time you dial. |
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
How can I roam while I am abroad? |
| |
If you are a TalkPlan or TalkBusiness customer you can make and receive calls when you're away from the Maldives. Just walk into one of our shops (you may have to pay a deposit) and we will activate the service for you. If you need help just call   . |
| |
|
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
When I've arrived in the Maldives how do I start making calls? |
| |
| - |
On your mobile, go to 'Network Select' or 'Network Search' and choose 'Manual'. |
| |
|
| - |
Select 'Wataniya', '472-02', 'WMobile', 'MDV-02' or '472 2'. |
| |
|
| - |
Add or  followed by the country code and area code before you key in the number you want to call and press send. |
| |
|
| - |
If you need help, please call our customer care for free by dialing   . |
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
How can I make calls when I'm abroad? |
| |
While roaming you'll need to add or  followed by the country code and area code before you key in the number you want to call - if you are a frequent roamer you should always add numbers to the phone book in this format.
Examples:
| Local format |
International format |
| Local Number in Wataniya 9612222 |
+9609612222 |
| International no. 0016462505424 |
+16462505424 |
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
What are the countries and operators that have roaming service with Wataniya? |
| |
If you are visiting from or to, one of the countries listed below you can use roaming with Wataniya for voice calls and SMS. This will depend on the agreement with the operator you are roaming with. |
| |
Inbound: Roaming active for visitors to the Maldives from abroad on the Wataniya network
Outbound: Roaming active for Wataniya customers visiting abroad on the foreign networks
Bilateral: Inbound and Outbound
Voice and SMS Roaming
Countries |
Operators' name |
Agreement |
| Afghanistan |
AWCC |
Bilateral |
| Algeria |
Wataniya |
Bilateral |
| Austria |
Mobilkom |
Bilateral |
| |
H3G |
Inbound |
| Australia |
H3G |
Inbound |
| Azerbaijan |
Azercell |
Bilateral |
| Bangladesh |
Aktel |
Bilateral |
| |
Grameenphone |
Bilateral |
| Banglalink |
Bilateral |
| Belarus |
MDC |
Bilateral |
| |
MTS |
Bilateral |
| Brazil |
Tim |
Bilateral |
| |
Claro |
Bilateral |
| Brunei |
B-mobile |
Bilateral |
| Benin |
SpaceTel |
Bilateral |
| Bulgaria |
Globul |
Bilateral |
| |
BTC Mobile (Vivatel) |
Bilateral |
| Cambodia |
Camshin |
Bilateral |
| Congo |
Vodacom |
Bilateral |
| Croatia |
Tele 2 |
Bilateral |
| Czech Rep |
Vodafone |
Bilateral |
| |
Eurotel Praha |
Bilateral |
| T-Mobile |
Bilateral |
| Cyprus |
Areeba |
Inbound |
| Denmark |
Telia |
Bilateral |
| |
TDC |
Bilateral |
| H3G |
Inbound |
| Orange |
Inbound |
| Egypt |
Mobinil |
Outbound |
| Finland |
Alands Mobitelefon |
Bilateral |
| |
Elisa |
Bilateral |
| France |
Orange |
Bilateral |
| |
BOUYGUES GSM |
Bilateral |
| Germany |
Vodafone |
Bilateral |
| |
E-Plus |
Bilateral |
| T-Mobile |
Outbound |
| O2 |
Bilateral |
| Georgia |
Magticom |
Bilateral |
| Ghana |
Ghanatel |
Bilateral |
| Greece |
Q-TELECOM |
Bilateral |
| |
Tele stet |
Bilateral |
| Cosmote |
Inbound |
| Hong Kong |
Smartone |
Bilateral |
| |
Sunday |
Bilateral |
| Hong Kong CSL |
Bilateral |
| Peoples |
Bilateral |
| Hutchison |
Bilateral |
| Hungary |
Pannon |
Inbound |
| |
T-mobile |
Bilateral |
| Iceland |
Siminn |
Bilateral |
| India |
Aircel Cellular |
Bilateral |
| |
Hutchison Essar Mobile service - Gujurath |
Bilateral |
| Spice |
Bilateral |
| Hutchison Essar Mobile service - Mumbai |
Bilateral |
| Bharti (Karnataka, Madhiya Pradesh, Tamil Nadu,Kerala, Maharashtra, Punjab, UP west, Andhra Pradesh, Delhi, Haryana , Himachal Pradesh, Kolkatta, Mumbai, Rajasthan) |
Bilateral |
| Hutchison Essar Mobile service - Delhi |
Bilateral |
| MTNL Mumbai |
Bilateral |
| Reliance Telecom |
Bilateral |
| BSNL |
Bilateral |
| HECL( Maharashthra, Mumbai, Tamil Nadu ) |
Bilateral |
| Indonesia |
Telkomcel |
Bilateral |
| |
XL com |
Bilateral |
| Iraq |
Asia Cell |
Bilateral |
| Ireland |
o2 |
Bilateral |
| Israel |
Cellcom |
Bilateral |
| Italy |
TIM |
Bilateral |
| |
H3G |
Inbound |
| Vodafone |
Bilateral |
| Wind |
Bilateral |
| Japan |
NTT DoCoMo |
Inbound |
| |
Vodafone |
Bilateral |
| Jordan |
Xpress |
Bilateral |
| |
Uminah |
Bilateral |
| Kazakhstan |
Kartel |
Inbound |
| Korea |
SKT |
Inbound |
| |
KTF |
Bilateral |
| Kuwait |
Wataniya |
Bilateral |
| Latvia |
Tele 2 |
Inbound |
| Lebanon |
MTC |
Bilateral |
| |
MIC1 |
Bilateral |
| Liechtenstein |
Orange |
Inbound |
| |
Mobilkom |
Bilateral |
| Lithuania |
Tele2 |
Inbound |
| Luxembourg |
P&T |
Bilateral |
| |
Tango |
Bilateral |
| Voxmobile |
Bilateral |
| Macau |
CTM |
Bilateral |
| |
Hutchison |
Bilateral |
| Malaysia |
Celcom |
Bilateral |
| |
Maxis |
Bilateral |
| Malta |
Go Mobile (MobIsle) |
Bilateral |
| Mozambique |
Vodacom |
Bilateral |
| Netherlands |
Orange |
Bilateral |
| |
KPN |
Bilateral |
| T-Mobile |
Bilateral |
| Oman |
Omanmobile |
Inbound |
| Pakistan |
Waird |
Bilateral |
| |
Telenore |
Bilateral |
| Ufone |
Bilateral |
| Mobilink |
Inbound |
| Paktel |
Bilateral |
| Philippines |
Digital |
Bilateral |
| |
Smart |
Bilateral |
| Globe Telecom |
Bilateral |
| Poland |
Centretel |
Bilateral |
| |
Era |
Bilateral |
| Portugal |
TMN |
Inbound |
| Palestine |
Jawwal |
Bilateral |
| Romania |
Vodafone |
Inbound |
| Russia |
KB Impuls |
Bilateral |
| |
Ermark |
Bilateral |
| Zao Smart |
Bilateral |
| MTS |
Bilateral |
| NTC |
Bilateral |
| Uraltel |
Bilateral |
| Novgorod |
Bilateral |
| NCC |
Bilateral |
| Megafone |
Bilateral |
| Saudi Arabia |
Mobily |
Bilateral |
| |
STC |
Bilateral |
| Singapore |
MobileOne |
Bilateral |
| |
Singtel |
Bilateral |
| StarHub |
Bilateral |
| Slovenia |
Si-Mobile |
Bilateral |
| |
Mobitel |
Bilateral |
| South Africa |
Cellc |
Bilateral |
| |
Vodacom |
Inbound |
| Spain |
TME |
Bilateral |
| Sri Lanka |
Celtel |
Inbound |
| |
Dialog(MTN) |
Bilateral |
| mobitel |
Bilateral |
| Sudan |
Mobitel |
Bilateral |
| Sweden |
Tele2 |
Bilateral |
| |
H3G |
Inbound |
| Switzerland |
Orange |
Bilateral |
| |
Swisscom |
Bilateral |
| Sunrise |
Bilateral |
| Syria |
Syriatel |
Bilateral |
| Taiwan |
Chunghwa |
Bilateral |
| |
TWM |
Bilateral |
| Thailand |
TA Orange |
Bilateral |
| |
DTAC |
Bilateral |
| AIS |
Bilateral |
| Thanzania |
Vodacom |
Bilateral |
| Tunisia |
Orascom Telecom |
Bilateral |
| Turkey |
Turkcell |
Bilateral |
| |
Avea |
Bilateral |
| Telsim |
Bilateral |
| UAE |
ETISALAT |
Bilateral |
| |
Thuraya |
Bilateral |
| UK |
Vodafone |
Bilateral |
| |
H3G |
Inbound |
| Orange |
Bilateral |
| T-Mobile |
Bilateral |
| Ukraine |
Kyvistar |
Bilateral |
| |
UMC |
Inbound |
| Astelit |
Bilateral |
| USA |
Cingular |
Bilateral |
| |
Nextel |
Inbound |
| T-Mobile |
Bilateral |
| Uzbekistan |
Uzdunrobita |
Bilateral |
| Yemen |
Sabafon |
Inbound |
|
| |
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
Can I use my prepaid mobile for Wataniya roaming service? |
| |
At the moment you can only use prepaid roaming while visiting the Maldives from another country.
If your visiting country is listed below and your mobile operator is also listed you can use your prepaid connection to roam in the Wataniya network.
Be sure to bring plenty of recharge cards with you. |
| |
Inbound: Roaming active for visitors to the Maldives from abroad on the Wataniya network
Outbound: Roaming active for Wataniya customers visiting abroad on the foreign networks
Bilateral: Inbound and Outbound |
| |
Prepaid Roaming
Countries |
Operators' name |
Agreement |
| Bulgaria |
BTC Mobile (Vivatel) |
Inbound |
| Cyprus |
Areeba |
Inbound |
| Ireland |
o2 |
Inbound |
| Italy |
TIM |
Inbound |
| |
Wind |
Inbound |
| Kuwait |
Wataniya |
Inbound |
| Indonesia |
Telekomcel |
Inbound |
| Luxembourg |
Voxmobile |
Inbound |
| Pakistan |
Telenor |
Inbound |
| Poland |
Era |
Inbound |
| Russia |
KB Impuls |
Inbound |
| Saudi Arabia |
Mobily |
Inbound |
| |
STC |
Inbound |
| Slovenia |
Si-Mobile |
Inbound |
| |
Mobitel |
Inbound |
| Sri Lanka |
Dialog(MTN) |
Inbound |
| |
mobitel |
Inbound |
| Switzerland |
Swisscom |
Inbound |
| Tunisia |
Orascom Telecom |
Inbound |
| Turkey |
Turkcell |
Inbound |
| UAE |
ETISALAT |
Inbound |
| UK |
Orange |
Inbound |
| |
T-Mobile |
Inbound |
| Ukraine |
Astelit |
Inbound |
|
| |
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
Can I use my mobile for other services except voice calls while roaming? |
| |
Some or all of the roaming services except for voice calls may not be available depending on the agreement Wataniya has with your operator.
If you are from or visiting from one of the countries below and the mobile operator is also listed you can use the Mobile Internet service while roaming.
For more details contact your operator before you travel |
| |
Inbound: Roaming active for visitors to the Maldives from abroad on the Wataniya network
Outbound: Roaming active for Wataniya customers visiting abroad on the foreign networks
Bilateral: Inbound and Outbound |
| |
GPRS Roaming
Countries |
Operators' name |
Agreement |
| Austria |
Mobilkom |
Bilateral |
| Azerbaijan |
Azercell |
Bilateral |
| Belarus |
MTS |
Inbound |
| Brunei |
B-mobile |
Bilateral |
| Czech Rep |
Vodafone |
Inbound |
| |
T-Mobile |
Bilateral |
| Denmark |
Telia |
Bilateral |
| |
H3G |
Inbound |
| Finland |
Alands Mobitelefon |
Bilateral |
| |
Elisa |
Inbound |
| France |
Orange |
Inbound |
| Hong Kong |
Smartone |
Bilateral |
| |
Sunday |
Inbound |
| Hong Kong CSL |
Bilateral |
| Hutchison |
Inbound |
| Iceland |
Siminn |
Bilateral |
| India |
Hutchison (Essar) Gujurath |
Bilateral |
| |
Hutchison (Essar) Mumbai |
Bilateral |
| Bharti ( Karnataka, Tamil Nadu, Kerala, Punjab, Andhra Pradesh, Delhi , Haryana, Himachal Pradesh, Kolkatta, Rajasthan) |
Bilateral |
| Hutchison (Essar) Delhi |
Bilateral |
| HECL(Mumbai) |
Bilateral |
| Indonesia |
XL com |
Bilateral |
| Italy |
TIM |
Bilateral |
| Vodafone |
Bilateral |
| Wind |
Inbound |
| Japan |
NTT DoCoMo |
Inbound |
| Vodafone |
Bilateral |
| Kuwait |
Wataniya |
Bilateral |
| Luxembourg |
Voxmobile |
Inbound |
| Macau |
Hutchison |
Bilateral |
| Malaysia |
Celcom |
Inbound |
| Maxis |
Inbound |
| Malta |
Go Mobile (MobIsle) |
Bilateral |
| Netherlands |
T-Mobile |
Bilateral |
| Pakistan |
Ufone |
Bilateral |
| Russia |
KB Impuls |
Bilateral |
| |
MTS |
Bilateral |
| Saudi Arabia |
Mobily |
Bilateral |
| |
STC |
Inbound |
| Singapore |
MobileOne |
Bilateral |
| |
Singtel |
Bilateral |
| StarHub |
Bilateral |
| Sri Lanka |
Dialog(MTN) |
Bilateral |
| |
mobitel |
Bilateral |
| Sweden |
H3G |
Inbound |
| Switzerland |
Orange |
Bilateral |
| |
Swisscom |
Bilateral |
| Taiwan |
Chunghwa |
Bilateral |
| Thailand |
DTAC |
Bilateral |
| |
AIS |
Bilateral |
| Turkey |
Turkcell |
Bilateral |
| |
Avea |
Bilateral |
| UAE |
ETISALAT |
Bilateral |
| UK |
Vodafone |
Inbound |
| |
T-Mobile |
Bilateral |
| Ukraine |
Kyvistar |
Inbound |
| |
Astelit |
Bilateral |
| USA |
Cingular |
Inbound |
| Uzbekistan |
Uzdunrobita |
Bilateral |
|
| |
|
| |
|
| |
|
| |
< back to top |
|
| |
|
| |
 |
|
|
| |
Roaming charges while visiting the Maldives
|
| |
 |
How will I be charged? |
| |
| - |
This will depend on your home operator |
| |
|
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
|
| |
|
|
Roaming charges while visiting abroad
|
| |
 |
Why does it take up to two separate bills for all of my roaming charges to appear? |
| |
Some operators take up to 45 days to forward roaming charges to Wataniya, this sometimes causes a delay in billing roaming charges. This also means that your roaming charges may be spread across two monthly bills, depending on the time you spent abroad. |
| |
|
|
| |
|
| |
< back to top |
|
| |
|
|
|
| |
 |
Why was I billed for incomplete calls while roaming when I'm not charged for them at home? |
| |
|
| |
When roaming, you may be charged for incomplete calls based on the billing policy of the network you are roaming in. |
| |
|
| |
< back to top |
|
| |
|